These Terms and Conditions (“Terms”) govern your access to and use of websites, pages, and forms operated by The Reputation Rocket, LLC (“Reputation Rocket,” “we,” “us,” or “our”). By accessing or using the Site, you agree to these Terms.
For the agreement that governs our paid services (review management, social media, etc.), see our Service Terms or your signed Order. These Terms cover browsing and interacting with our Site only.
I. Eligibility & Accounts
You must be at least 13 to use the Site. If you create an account, you are responsible for maintaining its security and for all activity under it.
II. Permitted Use
You may use the Site for lawful, informational purposes and to inquire about our services. You may not:
access or scrape the Site via bots or automated means; interfere with security or attempt to probe, scan, or test vulnerabilities; copy, mirror, or frame pages without our prior written consent; use the Site to send unauthorized marketing or illegal content; or use the Site in violation of any law or third-party right.
III. Intellectual Property
All content on the Site—text, graphics, logos, images, videos, software, and design—is owned by us or our licensors and protected by law. We grant you a limited, revocable, non-exclusive license to view the Site for its intended purpose. No other rights are granted. Our trademarks and trade dress may not be used without written permission.
IV. User Content & Submissions
If you submit content (e.g., inquiries, comments, testimonials), you represent you have the rights to do so and that it’s accurate and lawful. You grant us a worldwide, royalty-free license to host, use, reproduce, and display that content for Site operation, marketing (e.g., testimonials with your consent where required), and service delivery. We may remove content at any time.
Unsolicited ideas. If you send business ideas or concepts, you do so voluntarily and without expectation of compensation; we may use similar ideas already known to us.
V. Third-Party Links & Services
The Site may link to third-party platforms (e.g., Google, Meta, Yelp) and tools (forms, calendars, payment processors). Those are governed by their own terms and privacy policies. We are not responsible for third-party content, availability, or practices.
VI. Privacy; Cookies
Our Privacy Policy explains how we collect and use personal information and how to exercise your rights. The Site may use cookies, pixels, or similar technologies; see our Privacy Policy and any cookie banner/preferences tool for details.
VII. No Guarantees; Not Professional Advice
Site materials are for general information only. We do not guarantee specific outcomes (reviews, rankings, revenue) from actions taken based on Site content. Nothing on the Site is legal, accounting, or other professional advice.
VIII. Disclaimers
THE SITE AND ALL MATERIALS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND AVAILABILITY/UPTIME.
IX. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, ARISING FROM OR RELATED TO YOUR USE OF THE SITE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED $100.
(Some jurisdictions do not allow certain exclusions/limits; in those places, we limit liability to the fullest extent permitted.)
X. Indemnification
You agree to defend, indemnify, and hold harmless Reputation Rocket and our officers, directors, employees, and contractors from claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of your Site use, your content, or your violation of these Terms or applicable law.
XI. DMCA; Copyright Complaints
If you believe material on the Site infringes your copyright, send a notice to our Copyright Agent with: (1) your signature; (2) identification of the work and the material at issue; (3) contact info; (4) your good-faith statement of no authorization; and (5) a statement under penalty of perjury that your notice is accurate and you are authorized.
Copyright Agent: Garry Linton/Owner, The Reputation Rocket, LLC, 1256 Indian Head Rd, Toms River, NJ 08755, [email protected]
XII. Accessibility
We aim to make our Site accessible. If you have trouble accessing content or need an accommodation, contact [email protected] or call 732-612-9044.
XIII. Changes to the Site or Terms
We may update the Site and these Terms at any time. The “Last Updated” date shows the latest revision. Continued use of the Site after changes means you accept the updated Terms.
XIV. Governing Law; Venue
These Terms are governed by the laws of the State of New Jersey (conflicts rules excluded). The exclusive venue for any dispute relating to the Site is the state or federal courts located in [Ocean County, New Jersey], and you consent to personal jurisdiction there.
(If you prefer arbitration and a class-action waiver for website disputes, we can add a short clause mirroring your service terms.)
XV. Termination
We may suspend or terminate access to the Site at any time, with or without notice, including for suspected violations of these Terms.
XVI. General
If any provision is unenforceable, it will be limited or eliminated to the minimum extent needed so the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or corporate reorganization.
